Legal
Privacy Policy
Last updated: 26 June 2026
Vista Clean Services is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.
1. Who we are
Vista Clean Services
Email: hello@vistacleanservices.com
Phone: 07584 272855
Website: www.vistacleanservices.co.uk
2. Information we collect
We may collect the following information:
- Full name
- Email address
- Telephone number
- Property address
- Postcode
- Details about your cleaning requirements
- Booking information
- Payment information (processed securely through third-party payment providers)
- Website usage data through cookies and analytics
3. How we use your information
We use your information to:
- Provide quotations
- Arrange bookings
- Deliver our cleaning services
- Respond to enquiries
- Communicate appointment updates
- Send invoices
- Improve our website and customer experience
- Comply with legal obligations
We only collect information that is necessary for these purposes.
4. Legal basis for processing
We process your information because:
- You have requested a quotation or service
- You have given us consent
- It is necessary to fulfil our contract with you
- We have a legitimate business interest
- We have legal obligations to comply with
5. Sharing your information
We never sell your personal information. We may share your information with trusted third parties only where necessary, including:
- Payment providers
- Accounting software
- Website hosting providers
- Scheduling software
- Government authorities where legally required
All third parties are required to protect your information.
6. Data security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.
7. How long we keep your information
We only retain personal information for as long as necessary to:
- Deliver our services
- Meet legal requirements
- Resolve disputes
- Maintain business records
8. Your rights
Under UK GDPR, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request a copy of your information
- Withdraw consent where applicable
To exercise these rights, please contact us using the details above.
9. Cookies
Our website uses cookies to:
- Improve website performance
- Understand visitor behaviour
- Remember your preferences
- Help us improve our services
You can disable cookies through your browser settings.
10. Third-party services
Our website may contain links to third-party websites or use services such as:
- Google Analytics
- Google Maps
- Social media platforms
These services have their own privacy policies.
11. Changes to this privacy policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
12. Contact us
If you have any questions regarding this Privacy Policy or how we handle your data, please contact us.